At Alma Pilates Studio we value your privacy and are committed to protecting your personal data.
Personal: Full name, email, phone, date of birth (optional), profile photo (optional), fitness goals.
Usage data: Bookings, cancellations, attendance, feedback.
Technical: Device type, OS, IP address, app version, crash reports.
Location: With your permission, to suggest nearby classes.
Payments: Processed securely by third-party providers. We do not store card data.
To provide access to classes, process bookings, send reminders and notifications, deliver personalised recommendations, improve features, and ensure app security. With consent, we may send marketing communications — you can opt out at any time.
We do not sell your data. We share limited data with instructors/partners for booking management, third-party providers (hosting, analytics, payments), and authorities when legally required.
Access, update, correct, or delete your data via your profile. Revoke consent for push notifications or location via device settings. For EU/EEA users, we comply with GDPR including rights to data portability and to lodge complaints with a supervisory authority.
We retain data only as long as necessary to provide services and comply with legal obligations. Data is then securely deleted or anonymised.
We use industry-standard encryption, secure servers, and access controls. No system is completely secure — please protect your login credentials.
The App is not intended for children under 13 (or under 16 in the EU). Contact us immediately if you believe we have collected such data.
We are not responsible for the privacy practices of linked third-party websites or platforms.
We will notify you of material changes via the App or email and update the Effective Date.
📧 info@almapilatesstudio.com
📍 Marathovounou 12, 3071, Limassol, Cyprus
📞 96850466